Terms and Conditions Contract

Company: AH Company S.A.S

Legal Representative: Andres Hernandez (Photographer)

Tax ID (NIT): 901783190-9

Corporate Email: iandresh@icloud.com

Contact Number: +57 316 413 9483

Location: Medellín, Colombia / Cr 42 3 sur 81

Payment options:

• Deposit payment: 270 0000 8372 tyoe account ahorros Bancolombia.

• Bank to bank transfer.

• Secure payment link by credit or debit card.

TERMS & CONDITIONS OF THE WEDDING OR EVENT PHOTOGRAPHY SERVICE

1. By completing the registration form, the selected date will be reserved according to the deposit made and the plan registered in the system. These are the two essential conditions required to guarantee the photography service on your Wedding or event date indicated below.

2. Under no circumstances will the deposit be refunded, as it guarantees the reservation of the date for the contracted service. Once the deposit is received, the date is blocked exclusively for the client; therefore, it is non-refundable under any circumstance.

3. In the event of cancellation or rescheduling of the wedding or event by the Client, such change may be made at no cost if notice is given at least ninety (90) calendar days prior to the scheduled date stated in this agreement.

If notice is given less than ninety (90) days prior to the event, a penalty fee of $4,500,000 COP will apply and will not be covered by the initial deposit.

For rescheduling (applicable only once), the new date will be subject to the Company’s availability, and the event may be covered by any photographer on the Company’s team. If the Client does not accept this condition, no downgrade of the contracted plan will apply, and the initial deposit will not be refunded.

By the Provider:

In the event that the Provider, due to force majeure or duly justified personal circumstances, is unable to perform the services on the agreed date, the Provider agrees to notify the Client at least ninety (90) calendar days in advance.

In such case, the Client may choose between the following options:

1. Service reassignment to a photographer from the Provider’s team, with a level and style aligned with the Provider’s work, maintaining the conditions of this agreement. The Provider will oversee the process and final editing.

2. Contract cancellation, with a full refund of all amounts paid up to that date, with no additional penalties for either party.

If the Provider’s notice is given less than ninety (90) days prior to the event date, the Provider shall refund all payments received and will assist the Client in finding a replacement photographer of comparable level.

4. If, due to extraordinary circumstances such as quarantine, COVID-19, or natural disasters, the event cannot take place, the date may be rescheduled without penalty, provided the change is notified 90 calendar days in advance of the original wedding date.

5. For plans with more than 7 hours of coverage, the contracting client or couple must provide lunch, snacks, and hydration for the photography team (between 2 to 6 people depending on the selected plan), in addition to the wedding or event dinner.

6. For hourly photography plans (does not apply to full-coverage plans such as Unforgettable, Premium, and Digital), the hours must be continuous.Example: If the event starts at 3:00 pm and 3 hours were contracted, coverage will end at 6:00 pm.For full-time plans, the maximum continuous coverage time is:• 11 hours for Unforgettable• 9 hours for Premium• 8 hours for Digital

7. It is the client’s responsibility to schedule the date for the Pre-Wedding, Post-Wedding, or Pre-Quinceañera session at least 60 calendar days in advance and notify the photographer to reserve and secure the date. (Sessions are not done on Saturdays.)

8. For plans that include Pre-Wedding or Post-Wedding sessions, the client must cover the photographer's travel and necessary expenses such as: transportation to the location, lodging, meals, tolls, fuel, hotel or park entrance fees, etc. Approx. rate starts at $65 USD.

9. The duration of the Pre-Wedding or Post-Wedding session is 1 to 2 hours depending on the plan. These sessions are not conducted on Saturdays or Sundays. Final delivery of the photographs will be made within 15 business days from the next business day after the session.Exception: If the Pre-Wedding session is not performed, no discount or reduction applies, as the session is a complimentary gift in the Unforgettable and Premium plans. This time cannot be exchanged for another wedding activity such as Welcome Party or Rehearsal Dinner.

10. The full payment for the service must be completed in advance, no later than one week before the Wedding or event.

11. For the Unforgettable or Premium plans (10 to 12 hours), transportation for the team is included for all locations on the wedding day: preparations, ceremony, reception, and any additional necessary locations.

12. Digital Photos: The number of delivered digital photos corresponds to the selected package, and all are provided fully retouched (contrast, white balance, shadows, details, color enhancement, and sharpening), in high resolution, as shown on the website www.iandresh.com.co.(Does not include advanced Photoshop editing, digital manipulation, or photo composites

13. Digital photo delivery will be completed within 20 business days, and within 5 business days only for the UNFORGETTABLE+ plan, counted from the next business day after the event. During high-demand months (October, December, January, March, and June), delivery will be completed within 25 business days. Additionally, please note that the company will take a one-week recess during the first week of every year, which must not be counted within the delivery timeframe.

14. The Photo Book will be delivered after the contracting client or couple selects the photographs they wish to print through the application provided by the photographer. The photographer will then send a digital design that must be approved by the client before printing the Photo Book. After approval, the Photo Book will be delivered within 15 business days from the approval date.If the selected photos for the book are submitted 90 days after the wedding, and this extends into a new calendar year, the client must cover an additional cost due to yearly increases in printing production based on the country’s CPI (Consumer Price Index) and any additional market adjustments.(Example: The wedding takes place in June 2021, and the photo selection is submitted in February 2022; the client must cover the adjustment fee. The digital design may take between 30 to 90 business days if the selection is sent 90 days after the wedding.)

15. A draft of the Photo Book design will always be provided for approval before printing. Once approved, no changes to the editing or design can be made.

16. The APP or website used for digital photo delivery will have limited access. Clients may enter as many times as they wish for the following durations:• 30 days for hourly plans• 180 days for Premium and Digital plans• 365 days for the UNFORGETTABLE plan

17. BackUp: Photos will be stored on our servers for 365 days. After this period, they will be deleted from the servers and stored in cloud archives. If a BackUp (photos or video) is requested after this time, a fee will be charged for the download.

18. The contracting client or couple will have up to 7 calendar days after receiving their products (Photo Book, USB drives, boxes, videos, or photographs) to request warranty claims for damages, editing changes, missing photos, or defective products. After this time, the original RAW/unedited files will be deleted, and no further editing, color adjustments, or missing photo claims can be processed.

19. If the service is contracted outside the country (Colombia), the delivery of physical products (Photo Book, USB drive, or any other item) will be shipped to the client’s address. The shipping or delivery cost must be covered by the client. (This also applies within Colombia.)

20. If, due to force majeure such as an accident, serious illness, or family emergency involving the provider AH FOTOGRAFÍA, the main photographer “Andrés Hernández” is unable to attend the event and the situation is verified, a photography team from our staff will be sent to cover the event.

21. For photography plans contracted by the hour (equal to or less than 7 hours), the company will assign an available photographer from our staff to cover the event or wedding. This shall not be considered valid grounds for cancellation.

22. For plans that include a second photographer, this coverage applies only on the wedding day, specifically during: Groom’s preparations, Ceremony, Welcome Cocktail, and protocol moments (toasts, speeches, and first dance).

23. The photography service contracted with AH PHOTOGRAPHY guarantees the quality of the photographs and video showcased on the website or social media platforms found at www.iandresh.com.co or Instagram @andresh_ph. By contracting this service, the client accepts the style, tones, colors, creativity (artistic creation process), and editing applied to each photograph delivered.

24. The client may acquire the digital files in RAW format or the complete set of high-quality JPG photographs taken during the event, for an additional fee of approximately $250 USD. This request must be made expressly, no later than ten (10) calendar days after the wedding date, or alternatively, before the event.

The indicated fee does not include the storage device (hard drive or USB memory), which must be provided by the client or purchased for an additional cost.

25. The contracting client authorizes the photography company with which this contract is signed to use the photographs solely and exclusively for personal promotional purposes, such as competitions, ratings, website, social media, printed advertising, press, magazines, cards, or display at professional events, etc.

The commercialization of these photographs is expressly prohibited without prior, reliable, and written authorization from the contracting client.

26. All works or photographs produced by AH PHOTOGRAPHY are protected under Law 23 of 1982 and CAN Decision 351, which safeguard the moral and economic rights over this type of artistic works or photographs.

27. Social events prior or subsequent to the wedding—such as Welcome Party, Rehearsal Dinner, or other similar celebrations—may be covered by any member of the team, depending on the company’s availability. Coverage for these events must be requested 90 days in advance and will be subject to availability and possible additional costs depending on the coverage time required.

28. For weddings held outside Colombia, in countries such as the United States, Mexico, Peru, Costa Rica, Panama, Europe, or other international destinations, once the photography team has arrived in the destination country, the contracting client must assume all local transportation costs, including transfers between airports, hotel, event locations, additional contracted sessions, and any other necessary travel during the contracted service days.

These expenses do not include international airfare but do guarantee the team’s internal mobility during their stay in order to fulfill the obligations agreed upon in the contract.